Privacy Policy

1. Scope

This policy applies to our mobile applications and our website. If an app includes an in-app privacy notice or additional disclosures, those apply alongside this policy.

2. Information We Collect

2.1 Information you provide

• Support communications (e.g., email content, screenshots you send us).
• Information you submit via optional contact forms (if enabled).
• Waitlist / early access sign-ups (e.g., your email address and optional preferences, if provided).

2.2 Information collected automatically

Depending on the app and configuration, we may collect limited technical data to operate the service and improve reliability:

• Device and app information (e.g., device model, OS version, app version).
• Diagnostics and crash reports (e.g., error logs, performance data).
• Approximate usage events (e.g., feature usage) in aggregated or pseudonymous form.

2.3 Information we do not intend to collect

We aim to minimize personal data. Unless clearly needed for a specific feature, we do not intend to collect sensitive personal data (e.g., precise location, biometric data, or health data).

3. How We Use Information

• Provide and maintain our apps and website.
• Respond to support requests and communicate with you.
• Fix bugs, improve performance, and enhance reliability.
• Prevent fraud, abuse, and security incidents.
• Comply with legal obligations where applicable.
• Send early access, product updates, and launch notifications if you join our waitlist (you can unsubscribe anytime).

4. Legal Bases

Where required, we rely on one or more of the following: performance of a contract (providing the app), legitimate interests (reliability, security, support), consent (where requested), and legal obligations.

5. Sharing and Disclosure

We do not sell your personal information. We may share limited information with:

• Service providers (e.g., hosting, analytics, crash reporting) strictly to operate and improve the service.
• Authorities or third parties if required by law, to protect rights, safety, or prevent misuse.
• Service providers (e.g., hosting, email list management such as MailerLite, analytics, crash reporting) strictly to operate and improve the service.

6. Data Retention

We retain information only as long as necessary for the purposes described above. Waitlist emails are kept until you unsubscribe, we delete the list, or it is no longer needed for early access/launch communications. Support emails may be retained to resolve issues and maintain records. Diagnostic data may be retained for a limited period to improve stability.

Where required, we rely on one or more of the following: performance of a contract (providing the app), legitimate interests (reliability, security, support), consent (for marketing emails and waitlists where requested), and legal obligations.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access.

8. Children’s Privacy

Our apps and website are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child provided us information, contact us to request deletion.

9. International Transfers

We may process data in countries other than where you live, depending on service providers used. Where required, we use appropriate safeguards for cross-border transfers.

10. Your Choices

• You can contact us to request access, correction, or deletion where applicable.
• You can stop using our apps at any time; uninstalling removes the app from your device.
• Some apps may offer in-app settings for diagnostics/analytics if enabled.
• If you join our email list, you can unsubscribe anytime via the link in our emails.

11. Changes to this Policy

We may update this policy from time to time. We will update the “Last updated” date and may provide additional notice if changes are material.

12. Contact

Tinywave AB (Malmö, Sweden)
Email: info@tinywave.io